The Department of Business Oversight (DBO) protects consumers and oversees financial service providers and products. The DBO supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DBO licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. For a complete list of the types of financial services providers and industries regulated by the DBO, go to

For Consumers

For Licensees

visit the DOCQNET Sel-Service Portal Self-Help Portal – The DBO’s DOCQNET Self-Help Portal allows licensees to submit online applications, exemption notices, annual report information and more. For details, visit DBO’s self-help portal.


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Consumer Alerts

Scam falsely claims association with Western Union, United Nations (07/20/2015)

The DBO has received reports of a scam fraudulently using Western Union’s name. Several consumers reported receiving emails purporting to be from Western Union claiming the recipient has been approved to receive a cash award from a United Nations (UN) “poverty alleviation program” or as part of the UN’s 161st anniversary. Read more at the Consumer Alerts page.

“Know Your Lender” Consumer Advisory

DBO has issued an Advisory urging consumers to find out if lenders are licensed BEFORE taking out any type of loan.  To view this and other Advisories, visit the DBO Consumer Advisory page

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Contact DBO

  • Toll-Free 1-866-275-2677 (English) or 916-327-7585
  • Please visit our Contact Us page

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