The Department of Business Oversight (DBO) protects consumers and oversees financial service providers and products. The DBO supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DBO licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. For a complete list of the types of financial services providers and industries regulated by the DBO, go to http://www.dbo.ca.gov/Licensees/default.asp.

 

visit the DOCQNET Sel-Service PortalSelf-Service Portal – The Department of Business Oversight (DBO) Self-Service Portal offers convenient online services to consumers and businesses seeking licensing information from DBO. The Portal allows licensees to submit exemption notices and annual report information. Portal users can also search for licensees, applicants, notice filers, securities and franchise filings and more.

 

For Consumers

For Licensees

Financial Statistics and Industry Data

Highlighted Resources

NMLS

Nationwide Multistate Licensing System and Registry (NMLS) - System of record for non-depository, financial services licensing or registration

NMLS Consumer Access

NMLS Consumer Access – A free service for consumers to confirm that the financial-services company or professional with whom they wish to conduct business is authorized to conduct business in their state

Mortgage Education and Outreach

Mortgage Education and Outreach – Consumer education about homeownership, mortgage fraud and foreclosure prevention

Seniors Against Investment Fraud

Seniors Against Investment Fraud – Provides California seniors with information and resources to make informed financial decisions as well as how to avoid fraud and scams

Protect Yourself From Fraud For Servicemembers and Veterans

Protect Yourself From Fraud For Servicemembers and Veterans – Information for military community to help them make smart financial decisions, avoid predatory lending and protect themselves from financial fraud and scams

Student Loan Servicers

Student Loan Servicers – What Consumers Need to Know. On July 1, 2018, DBO will start accepting complaints.

DBO Online Financial Education

DBO Online Financial Education – Online financial education tool. This short interactive learning experience will prepare you with the right skills to manage your financial future!

California Financial Literacy Month

California Financial Literacy Month – Provides information, news and resources to help Californians make informed financial decisions and achieve their financial goals

CA Senior Gateway

CA Senior Gateway – One-stop website intended to provide seniors, their families, and caregivers with the information they need to connect to helpful services and resources, to find answers, and solve problems

CalHFA

CalHFA – Provides financing and programs that create safe, decent and affordable housing opportunities for low to moderate income Californians

CalBRE

CalDRE – The Department of Real Estate (CalDRE) licenses and regulates the real estate industry and some mortgage loan originators

Unclaimed Property Search

Unclaimed Property Search  - California State Controller's Office operates the State's Unclaimed Property program

DMV REALID

DMV REALID  - How the REAL ID Act Impacts Californians


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Consumer Alerts

Metro Remittance (U.S.A.), Inc. Voluntarily Surrenders Money Transmitter License (08/01/2018)

Metro Remittance (U.S.A.), Inc. (MRUSA) has surrendered its California money transmitter license with the Department of Business Oversight and ceased its California operations effective July 31, 2018.  Consumers with questions regarding their transactions with MRUSA should direct their requests to MRUSA.

For more information go to the DBO Consumer Alerts page

“Urgent Cash Loan” not a licensed CA lender, fraudulently lists DBO address (07/23/2018)

The Department of Business Oversight (DBO) has been notified that an entity offering loans at the website “urgentcashloanonline.com,” is claiming to be located at the address of the DBO’s Los Angeles office. This company, “Urgent Cash Loan Online” aka “Urgent-Cash-Loan” at website urgentcashloanonline.com, is not licensed to conduct lending business in California.

For more information go to the DBO Consumer Alerts page

Deceptive Mailers Target Customers of Santa Maria Bank (07/17/2018)

The Department of Business Oversight (DBO) has been notified of a deceptive mailer being sent to customers of Community Bank of Santa Maria, a DBO licensee.  These mailers come from an unlicensed entity that calls itself Community Bank & Trust of Santa Maria, making it difficult to distinguish between the DBO-licensed bank and the source of the mailer. 

For more information go to the DBO Consumer Alerts page

Unidos Financial Services Voluntarily Surrenders Money Transmitter License (07/16/2018)

Unidos Financial Services, Inc. (Unidos) has surrendered its California money transmitter license with the Department of Business Oversight and ceased its California operations effective May 31, 2018.  Consumers with questions regarding their transactions with Unidos should direct their requests to Unidos.

For more information go to the DBO Consumer Alerts page

More Consumer Alerts »

Contact DBO

  • Toll-Free 1-866-275-2677 (English) or 916-327-7585
  • Please visit our Contact Us page

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