The Department of Business Oversight (DBO) protects consumers and oversees financial service providers and products. The DBO supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DBO licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. For a complete list of the types of financial services providers and industries regulated by the DBO, go to

For Consumers

For Licensees

visit the DOCQNET Sel-Service Portal Self-Help Portal – The DBO’s DOCQNET Self-Help Portal allows licensees to submit online applications, exemption notices, annual report information and more. For details, visit DBO’s self-help portal.


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Consumer Alerts

Steve McFarlane dba Courageous Investment Solutions LLC and/or ADVANCE AMERICA, CASH ADVANCE CENTERS OF CALIFORNIA, LLC - ADVANCE FEE SCAM (08/12/2016)

The DBO has received reports of what appears to be an advanced fee loan scam wherein a consumer receives correspondence from “Steve A. McFarlane” with a Missouri address, doing business as “Courageous Investment Solutions LLC” or “Advance America” and/or “Cash Advance Centers of California LLC.” Read more at the Consumer Alerts page

Scam falsely claims association with Western Union, United Nations (07/20/2016)

The DBO has received reports of a scam fraudulently using Western Union’s name. Several consumers reported receiving emails purporting to be from Western Union claiming the recipient has been approved to receive a cash award from a United Nations (UN) “poverty alleviation program” or as part of the UN’s 161st anniversary. Read more at the Consumer Alerts page.

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  • Toll-Free 1-866-275-2677 (English) or 916-327-7585
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