The Department of Business Oversight (DBO) protects consumers and oversees financial service providers and products. The DBO supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DBO licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. For a complete list of the types of financial services providers and industries regulated by the DBO, go to http://www.dbo.ca.gov/Licensees/default.asp.

 

visit the DOCQNET Sel-Service PortalSelf-Service Portal – The Department of Business Oversight (DBO) Self-Service Portal offers convenient online services to consumers and businesses seeking licensing information from DBO. The Portal allows licensees to submit exemption notices and annual report information. Portal users can also search for licensees, applicants, notice filers, securities and franchise filings and more.

 

For Consumers

For Licensees

Financial Statistics and Industry Data

Highlighted Resources

NMLS Nationwide Multistate Licensing System and Registry (NMLS) - System of record for non-depository, financial services licensing or registration

 

NMLS Consumer AccessNMLS Consumer Access – A free service for consumers to confirm that the financial-services company or professional with whom they wish to conduct business is authorized to conduct business in their state


Mortgage Education and Outreach Mortgage Education and Outreach – Consumer education about homeownership, mortgage fraud and foreclosure prevention

 


Seniors Against Investment Fraud Seniors Against Investment Fraud – Provides California seniors with information and resources to make informed financial decisions as well as how to avoid fraud and scams

 


Protect Yourself From Fraud For Servicemembers and Veterans

Protect Yourself From Fraud For Servicemembers and Veterans – Information for military community to help them make smart financial decisions, avoid predatory lending and protect themselves from financial fraud and scams

 

Student Loan Servicers Student Loan Servicers  - What Consumers Need to Know. On July 1, 2018, DBO will start accepting complaints.

 


DBO Online Financial Education DBO Online Financial Education – Online financial education tool. This short interactive learning experience will prepare you with the right skills to manage your financial future!

 

California Financial Literacy Month California Financial Literacy Month – Provides information, news and resources to help Californians make informed financial decisions and achieve their financial goals

 


CA Senior Gateway CA Senior Gateway – One-stop website intended to provide seniors, their families, and caregivers with the information they need to connect to helpful services and resources, to find answers, and solve problems

 

Keep Your Home California Keep Your Home California – Programs to help California homeowners retain their homes if they have suffered a financial hardship



CalHFA CalHFA – Provides financing and programs that create safe, decent and affordable housing opportunities for low to moderate income Californians

 


CalBRE CalDRE – The Department of Real Estate (CalDRE) licenses and regulates the real estate industry and some mortgage loan originators

 


Unclaimed Property Search Unclaimed Property Search  - California State Controller's Office operates the State's Unclaimed Property program

 


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Consumer Alerts

DBO Offices in San Francisco to Consolidate March 16

On Friday, March 16, the DBO office at 45 Fremont Street Suite 1700 San Francisco, CA 94105-2219 will be consolidated into the DBO office at One Sansome Street, Suite 600, San Francisco, CA 94104-4428. Please make a note of it.
Telephone numbers for affected DBO staff will remain unchanged.

Earned Income Tax Credit and Volunteer Income Tax Assistance

The California Earned Income Tax Credit (CalEITC) is now bigger and better! This cash-back credit is designed to put money in the pockets of low-income working families and individuals. Claiming this credit is easy. Eligible taxpayers just need to file a state tax return. The free Volunteer Income Tax Assistance (VITA) program assists low-income workers with filing federal tax returns. For more information, visit caleitc4me.org.

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Contact DBO

  • Toll-Free 1-866-275-2677 (English) or 916-327-7585
  • Please visit our Contact Us page

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